Refund & Cancellation Policy
- Cancellations – Orders can be cancelled only before they are dispatched. Once shipped, cancellations are not possible.
- Refunds – Refunds are issued only in case of:
- Damaged or defective products
- Wrong item delivered
- Refund Timeline – Refunds will be processed within 7–10 working days to the original payment method.
- Returns – Products must be returned in original condition and packaging. Perishable goods may not be eligible for return.
- Contact – For cancellations or refund requests, please contact us at knottynums@gmail.com within 48 hours of delivery.